Terms of Service

Recruitkar is an AI-powered recruitment automation platform that provides features including, but not limited to:

• Automated candidate sourcing from publicly available professional sources
• Contact information enrichment
• Resume parsing and screening
• Email automation and outreach sequences
• AI voice interviews and assessments
• Reporting and analytics

Features and pricing may change. We may add, remove, or modify functionality at any time, with reasonable notice for material changes affecting paid plans.

You may use the Service only if:

• You are at least 18 years old.
• You have the legal capacity to enter into a binding contract.
• You are not barred from using the Service under applicable laws.
• If using on behalf of an organization, you have authority to bind that organization to these Terms.

3.1 Registration

You agree to provide accurate, current, and complete information during registration and to keep it updated.

3.2 Account Security

You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

3.3 One Account Per User

Each user must have a separate account unless your subscription plan explicitly allows shared seats. Sharing credentials is not permitted.

4.1 Plans and Pricing

The Service is offered under various subscription plans described on our website. Prices are exclusive of applicable taxes (including GST), unless otherwise stated.

4.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select.
• All fees are non-refundable except as expressly stated in these Terms or required by law.
• Recurring charges will continue until you cancel.

4.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access until then.

4.5 Refunds

We do not offer refunds for partial months, unused features, or downgrades, except where required by law.

4.6 Failed Payments

If a payment fails, we may suspend or terminate your access until payment is received.

4.7 Price Changes

We may change pricing with at least 30 days' notice. Changes will apply to your next renewal cycle.

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Send spam, unsolicited bulk email, or messages that violate anti-spam laws (including CAN-SPAM, CASL, GDPR).
• Use the Service to harass, discriminate against, or harm individuals.
• Misrepresent your identity or impersonate others.
• Attempt to reverse-engineer, decompile, or extract source code.
• Bypass rate limits, security measures, or access controls.
• Use the Service to scrape data in violation of any third party's terms of service.
• Resell, sublicense, or redistribute the Service without our written permission.
• Upload viruses, malware, or other harmful code.
• Interfere with or disrupt the Service or its infrastructure.

This section is critical. Recruitkar processes data about job candidates on your behalf. You acknowledge and agree that:

6.1 Lawful Basis

You are solely responsible for ensuring you have a lawful basis to source, contact, and process candidate data under all applicable laws (including GDPR, DPDPA, CCPA, CAN-SPAM, CASL, and other privacy and anti-spam laws).

6.2 Outreach Compliance

When sending email or other communications through Recruitkar, you must:

• Include accurate sender information.
• Provide a working unsubscribe mechanism.
• Honor opt-out requests promptly.
• Comply with all applicable communication and marketing laws.

6.3 Third-Party Sources

You are responsible for ensuring your use of any data sourced via third-party platforms or services complies with their respective terms of service and applicable laws.

6.4 Candidate Rights

You must respond appropriately to candidate rights requests (access, deletion, etc.) under applicable privacy laws. Recruitkar will assist where reasonable, but the obligation rests with you as the data controller.

6.5 Voice Interviews

If you use AI voice interview features, you are responsible for:

• Notifying candidates that the interview is conducted by an AI and may be recorded.
• Obtaining any consents required by applicable law (including biometric/voice data laws where relevant).
• Not making solely automated decisions with significant effects on candidates without human review, where prohibited by law.

6.6 Indemnification for Misuse

You agree to indemnify Recruitkar against any claims arising from your misuse of candidate data or violation of applicable laws.

7.1 Our IP

Recruitkar and all related software, designs, trademarks, content, and materials are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms.

7.2 Your Content

You retain ownership of content you upload to the Service (“Customer Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely to provide and improve the Service.

7.3 Feedback

If you provide feedback, suggestions, or ideas, we may use them without restriction or compensation.

7.4 Aggregated/Anonymized Data

We may use aggregated and anonymized data derived from the Service for analytics, benchmarking, and product improvement, provided it does not identify you or any individual.

8.1 Nature of AI Output

The Service uses AI models (including third-party LLMs) to generate content such as candidate scoring, screening results, interview transcripts, and recommendations. AI output may be inaccurate, biased, or incomplete.

8.2 Human Oversight

You are responsible for reviewing AI-generated output before relying on it for hiring decisions. Do not make adverse hiring decisions based solely on AI output where prohibited by applicable law.

8.3 No Warranty on AI

We make no warranty regarding the accuracy, fairness, or suitability of AI-generated content.

8.4 Third-Party AI Providers

AI features depend on third-party service providers. Their availability is outside our control.

The Service integrates with various third-party services (such as email providers, ATS systems, calendar applications, and payment processors). Your use of those services is governed by their own terms. We are not responsible for their performance, availability, or actions.

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

Each party agrees to keep the other's non-public information confidential and to use it only for purposes of the Service. This obligation survives termination.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, error-free, or secure.
• AI output will be accurate or unbiased.
• Defects will be corrected.
• The Service will meet your requirements or expectations.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IN NO EVENT WILL RECRUITKAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR INR 10,000, WHICHEVER IS GREATER.

Some jurisdictions do not allow these limitations; in such cases, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Recruitkar, its affiliates, and personnel from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any law or third-party right (including privacy, anti-spam, and intellectual property rights).
• Your handling of candidate data.
• Customer Content you upload or transmit.

15.1 By You

You may terminate your account at any time through account settings.

15.2 By Us

We may suspend or terminate your access immediately, without notice, if:

• You violate these Terms.
• We are required to do so by law.
• Your account is involved in fraud, abuse, or actions that risk the Service or other users.
• You fail to pay fees when due.

15.3 Effect of Termination

Upon termination:

• Your right to use the Service ends.
• We may delete your data per our data retention practices.
• Provisions that by their nature should survive (IP, confidentiality, disclaimers, liability limits, indemnification, governing law) will survive.

We may update these Terms from time to time. Material changes will be communicated via email or through the Service at least 15 days before they take effect. Continued use after changes take effect constitutes acceptance.

17.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

17.2 Jurisdiction

The courts of Indore, Madhya Pradesh, India shall have exclusive jurisdiction over any disputes arising out of or related to these Terms.

17.3 Informal Resolution First

Before filing any claim, the parties agree to attempt to resolve the dispute informally by contacting [email protected] and providing 30 days for a response.

• Entire Agreement: These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Recruitkar.
• Severability: If any provision is found unenforceable, the rest remains in effect.
• No Waiver: Failure to enforce a provision is not a waiver of future enforcement.
• Assignment: You may not assign these Terms without our written consent. We may assign without restriction.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices: Notices to you may be sent via email or through the Service. Notices to us must be sent to [email protected].

Questions about these Terms?

Email: [email protected]